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 My serial number doesn't work, what's wrong?
Solution If you've tried entering your serial number, and the software says that it is invalid - please try the following:

a) Type your serial number in by hand instead of copy/pasting it (Which can sometimes add extra spaces causing it to be rejected).

b) Contact us directly if you're still having problems and we'll get it worked out right away.

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Article ID: 8

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