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 Do you offer refunds on software purchases?
 All of our software products are available to try-before-you-buy. Because of this free evaluation practice, we do not offer refunds on software purchases. Before placing your order, we strongly recommend that you try the demo version of the software on yo
 Why haven't I received my registration information?
 When you purchase a product from the Astoundit Software Online Store, your registration information - including your serial number should arrive to the email address you specified within minutes.However, the email can sometimes get stuck in a
 Is there an educational discount available?
 For most products, yes. More information about our discounts for students and educators can be found at:http://www.astoundit.com/support/volumediscounts/educational.ht
 How do you handle U.S. sales tax?
 Astoundit Software uses the well-established, "eSellerate" service to securely process online payments. This means that we are required to collect sales tax on all orders that originate in the states that eSellerate is located. This includes the
 If I'm located in the European Union (EU), will there be VAT?
 Note: This does not apply to customers located in the U.S.Yes. If you are located in the European Union (EU), we are required to add the Value Added Tax (VAT) to your order.Astoundit Softwar
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